For those of you who know Carrie Leinicke, she is a force of knowledge and energy.  When she joined QUESTEC, many of their systems were still heavily reliant on spreadsheets outside of Vista.
Carrie and her staff began identifying areas where automation could improve accuracy and efficiency – and ultimately freed up her team to focus on more meaningful work.
“Vista is built for the majority,” Carrie shared, “which means a lot of companies turn to customization or elaborate workarounds just to make things fit.”
She chose to automate wherever possible – both reducing errors and giving her team better access to reliable data. Carrie found that automation had another benefit: improved job satisfaction. Carrie now starts her employee meetings with “What didn’t you like about your job last week”. The feedback drives Carrie to make improvements.
Carrie works closely with Jerrome Ulibarri, who she affectionately refers to as “Jake from SelectView”. “QUESTEC is growing fast, and that can be scary,” Carrie said. “You need the right partners to help manage that kind of growth.”
Carrie recently worked with another vendor who came highly recommended. After multiple meetings with limited progress and no outcome, she brought the issue to Jerrome. She said, “In one 30 – minute meeting, he had a plan and built the whole “damn” thing at a fraction of the cost.”